Heather Kelsey, MSN, RN
Heather has more than 20 years of clinical experience and has been a Director at Conduit for more than three years. She has 15 years of critical care nursing as well as eight years of telephonic triage and case management experience with Humana. During her time at Humana, she was responsible for leading remote teams, coaching care managers in telephonic programs, and driving improved processes and efficiencies which included a $1.5M savings. She has led highly engaged teams in the virtual workplace for over ten years. » Read more about: Heather Kelsey, MSN, RN »
Toni Gadberry, MSHI
Toni assists with the monitoring and analysis of Conduit’s financial success by continually evaluating and ensuring a lean operating model, tracking resource allocation needs and opportunities, continuous process improvement, and overseeing the purchasing of equipment and technology licensing.
Since joining the Conduit Health Partners team in 2019 Toni has led several large technology platform implementations, assisted with the onboarding of dozens of new clients and services, and led the workforce management and technology programs development. » Read more about: Toni Gadberry, MSHI »
Dusti Browning, MSN, RN, NE-BC
Prior to Conduit Health Partners, Dusti led The Blood Cancer Center for Mercy Health where she was responsible for an inpatient oncological intensive care and step-down unit as well as outpatient infusion. During her time with the Blood Cancer Center, the program-maintained FACT accreditation for both autologous and allogenic transplants. In addition, disease-specific accreditation for both Leukemia and Transplant was awarded.
Dusti also spent 25 years with The Christ Hospital Health Network in Cincinnati. She has held various leadership roles, » Read more about: Dusti Browning, MSN, RN, NE-BC »
Dominique Wells, MSN, RN
With a career spanning 27 years, Dominique has accumulated extensive experience in clinical and nursing leadership. She has consistently driven clinical standardization initiatives, streamlined processes, and fostered collaborative partnerships, resulting in significant cost savings for multi-hospital health systems. Her expertise in clinical informatics has been instrumental in implementing innovative healthcare delivery methods, leveraging electronic health records (EHR) to their fullest potential.
Dominique holds a RN degree from The Christ Hospital School of Nursing, a BSN from Ohio University, » Read more about: Dominique Wells, MSN, RN »
Cheryl Dalton-Norman, MBA, BSN, RN
With decades of experience serving in various nursing and leadership roles, Cheryl’s wide-ranging expertise was instrumental in the development of Conduit’s innovative solutions including Transfer Center, 24-7 Nurse Triage/Access, Virtual Care, Health Care Call Center Scheduling and Employer/HR services. Since founding Conduit in 2017, Cheryl has led the company through extraordinary growth, expanding its reach in services from caring for 22,000 people in 2017 to over 10.6 million people to date and growing. » Read more about: Cheryl Dalton-Norman, MBA, BSN, RN »
Michael U. Todd, MD
As Medical Director, he has professional oversite of clinical care delivery, ensuring medical and related regulatory and quality standards are the foundations for clinical services provided by Conduit Health Partners. Dr. Todd applies his clinical ability in an advisory capacity related to business solutions and quality programs for design, implementation, ongoing monitoring, success measurement and change management.
Dr. Todd leveraged his extensive experience as a family physician and global medical director of a Fortune 50 company. » Read more about: Michael U. Todd, MD »