How Technology and Outsourcing Can Empower Nurses and Improve Patient Care

As the health care industry braces for another year of challenges and innovation, workforce shortages remain a critical concern. According to Cheryl Dalton-Norman, president of Conduit Health Partners, the solution lies in leveraging technology and rethinking workflows.

In an article with Healthcare IT Today, Cheryl highlights the urgency of addressing nurse burnout and staffing gaps by leveraging technology and strategic outsourcing.

Cheryl predicts in 2025 we’ll see hospitals and health systems increasingly turn to AI for automating routine tasks, freeing nurses to focus on bedside care. Additionally, outsourcing specialized services, like patient transfers, will become a vital strategy. By optimizing processes, hospitals and health systems can significantly reduce transfer times—up to 34%—ensuring timely patient care while supporting nurse efficiency and well-being.

The year ahead promises advancements that prioritize patient outcomes, quality care and staff resilience. Health care leaders must embrace these innovations to meet the demands of a rapidly evolving industry.

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