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optimize transfer center practices with patient transfer services

Optimize Transfer Center Practices to Improve Patient Acquisition Whitepaper

Health care is changing. Fast. But one constant remains — the challenge of managing the flow of patients in and out of your hospital or health system.

Even before COVID-19, patient transfers were problematic for most hospitals and health systems. Then, the pandemic added more strain. Finding the best way to handle patient flow has become increasingly difficult, with higher patient volumes and staff shortages.

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NEWS & ARTICLES
triage nurse on phone

Benefits of Partnering with a Nurse-First Triage Organization

Mark*, a 27-year-old male, is covering third base in the company softball game on a Friday evening when Sarah from accounting attempts to steal from second. She slides into Mark, jamming his left ankle. Mark tries to walk it off, but the pain and swelling quickly worsen. Unsure about the level of care he needs,

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team of paramedics with patient on stretcher

Conduit Health Partners Featured on Becker’s Hospital Review

Recently, Becker’s Hospital Review touched upon the pain point of health care access and patient transfers. Calling for a new approach to patient transfer, Becker’s Hospital Review recently posted an article about how industry leaders, including Conduit, had a discussion about how healthcare organizations can optimize transfer services with a data-driven approach and technology to retain patients and inspire growth.

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nurse on call talking to patient

Strategies to Reduce Unnecessary Emergency Room Visits

Unnecessary ER visits cost the healthcare industry at least $47 billion per year, according to a report from Accenture consulting firm (2021). The report cites patients with “low health system literacy” as one key cause of excessive ER visits. The complexity of today’s health system drives patients to the ER for acute needs that could be addressed in less expensive health settings, according to the report.

In addition to their negative impact to a hospital’s bottom line, excessive ER visits also put additional strain on clinical and support staff, while diverting valuable resources from patients experiencing serious health crises which truly require emergency care.

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remote patient monitoring

Remote Patient Monitoring Programs Aim to Reduce Readmission Rates

Spurred by the COVID-19 crisis, nursing shortages and the incentive to avoid penalties, the industry became more innovative. Remote Patient Monitoring (RPM) programs pair wearable devices with telehealth response capability. These programs provide frequent patient monitoring without requiring in-person visits and tests – a capability that is especially important for those who live in remote areas, those with chronic conditions and those transitioning from hospital to home. Medical professionals can evaluate daily reports and reach out to those patients with immediate issues.

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Project manager working on Gantt chart schedule to create planning with tasks and milestones to plan activities, person working with management tools on computer in office

Using Data to Drive Patient Acquisition, Retention and Growth

An innovator in the health care space, Conduit Health Partners’ use of data is a driving factor in helping to determine the correct type of care each patient should receive, when they should receive it, if that care is best delivered in the hospital or at home, and how that care will impact the bottom line for both the health care services provider and the patient.

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Shot of a group of doctors sitting against a grey background at work

Conduit Addresses the Nursing Shortage

The Great Resignation has led to millions of Americans re-evaluating their jobs and trying to find what they want in life. Nurses are at the top of this list. Nursing turnover has never been higher. Engagement and retention for nurses are incredibly important. Leaders at Conduit are actively creating solutions to increase the sense of belonging and job satisfaction that are the building blocks of keeping valuable and talented nurses on our teams.

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Cheryl Awards

Cheryl Dalton-Norman named Health Care Heroes Award Finalist

We are proud to announce that Cheryl Dalton-Norman, President Conduit Health Partners, is a finalist for the Cincinnati Business Courier’s Health Care Hero Award in the Health Entrepreneur category. This recognition honors individuals who have improved the quality of health care in Greater Cincinnati through their expertise, research and innovation, management skills, entrepreneurial efforts, community work, and patient care.

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Healthcare Issues

Issues that are Impacting Every Aspect of Healthcare Today

Since 2020, the Covid-19 response has been a priority not only for healthcare organizations but for all organizations great or small. The need to ensure safety in the workplace has been a priority. Early in the pandemic, Conduit pivoted to support communities, health systems and employers. We offered information lines, participated in planning for hospital capacity management and load balancing, we created programs for vaccination supports as well as for the purpose of screening associated with the ability to return to work safely.

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NEWS & ARTICLES
Patient transfer center
24-7 nurse triage
nurse-triage-employee

How Can Employers Reduce Health Care Costs?

Your employees can generate unnecessary costs to your business without even knowing it. The tradition of “heading to the emergency department” isn’t always the best choice, but people often don’t know where else to turn when they need medical assistance (or think they do). These ED visits are the costliest option for your employees and your company, and may be unnecessary.

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person reading new on computer

A timely care delivery

Brandon Burt, a Nurse Triage Specialist with Conduit, was working overnight on the 24/7 Nurse Access Line, when a man called at 2 a.m. because his wife was in labor and they were on their way to the hospital. He wanted to make sure his wife’s doctor was notified to meet them there. Normally, Burt would have messaged the on-call provider who would have called the man back within about 30 minutes. However, Burt quickly realized that wouldn’t be soon enough.

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how to reduce avoidable doctors visits

How to Reduce Avoidable Visits to the Emergency Department

Too many people face the unfortunate scenario of getting sick outside their doctor’s office hours. Lacking other options, some may head to the emergency department before their situation gets worse.
Health concerns don’t stick to a 9-to-5 schedule. For employers, physician practices, health systems, and other organizations, a 24/7 Nurse Access Line is an important solution that can help many of your members avoid costly visits to the ED.

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3 reasons your company should offer this employee benefit

A comprehensive employee benefits package — including one that offers convenient health care services — plays a big role in recruitment, retention and workforce satisfaction. There’s one service in particular that you should include in your employee benefits package: a 24/7 Nurse Access Line.

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happy nurses week

Happy Nurses Week

Enjoy this short video we created to celebrate all the fabulous nurses out there. We appreciate the work you do to improve the health care and lives of the people we serve. 

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patient outreach and engagement