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AI-Enhanced Transfer Services: Increasing Efficiency and Speed for Critical Patient Transfers
November 12, 2024
In urgent medical situations like stroke, fast and efficient patient transfers can be the difference between life and lasting disability. Conduit Health Partners,
Bridging the Health Care Accessibility Gap: Insights from Cheryl Dalton-Norman on the LifeBlood Podcast
November 7, 2024
In a recent episode of the LifeBlood podcast, Cheryl Dalton-Norman, president of Conduit Health Partners,
Featured posts
Behavioral Health Collaboration Reduces Emergency Department Length of Stay by 64%
Focus on timely transfer for acute behavioral health patients improves patient safety and outcomes
A recent collaboration between Conduit Health Partners and Mercy Health — Springfield Regional Medical Center has significantly streamlined care transfers of behavioral health patients from the emergency department (ED) to appropriate care settings.
Optimize Transfer Center Practices to Improve Patient Acquisition Whitepaper
Health care is changing. Fast. But one constant remains — the challenge of managing the flow of patients in and out of your hospital or health system.
Even before COVID-19, patient transfers were problematic for most hospitals and health systems. Then, the pandemic added more strain. Finding the best way to handle patient flow has become increasingly difficult, with higher patient volumes and staff shortages.
CHRISTUS Health and Conduit Health Partners Expand Access to Care
Collaboration with CHRISTUS Trinity Clinic brings after-hours nurse triage to CTC communities
CINCINNATI, Ohio and IRVING, TX (Oct. 9, 2023) — CHRISTUS Trinity Clinic, the medical provider group of CHRISTUS Health, is collaborating with Conduit Health Partners to bring after-hours telephonic nurse triage care to their patients through Conduit’s nurse-first model where callers have immediate,
NEWS & ARTICLES
Conduit Leader Shares the Importance of Supporting the Mental Wellness of Associates
In a recent Authority Magazine article, Dominique Wells, chief operating officer at Conduit, shared advice on how to thrive in your industry and avoid burnout, create a fantastic work culture, and five steps or initiatives that companies have taken to help improve or optimize their employees’ mental wellness.
Women’s History Month — Toni Gadberry, Director of Technology and Analytics
At Conduit Health Partners, we’re proud to highlight some of our valuable team members during Women’s History Month.
Toni Gadberry is the director of technology for Conduit Health Partners. She oversees the organization’s workforce management, onboarding program, and the technology design and strategy supporting Conduit’s services.
But she says her most important responsibility is to continually inspire her team.
Women’s History Month — Heather Kelsey, Clinical Director of Nurse Triage
At Conduit Health Partners, we take pride in our team members and value their contributions. Heather Kelsey is one of many employees we celebrate during Women’s History Month.
In a previous role, Heather jumped in and led a team of COVID-19 testers who traveled throughout the country in the fight against the pandemic.
Conduit President Shares Personal Reflection for Women’s History Month
Women’s History Month is a time to recognize and celebrate women, past and present, for their contributions to society and continue to inspire others.
Conduit solutions featured in a Q & A with The Journal of mHealth
Challenges with patient triage and access existed before the “tripledemic,” defined as the recent surge in flu, RSV and COVID-19 cases. However, the “tripledemic” highlighted weaknesses in healthcare’s ability to handle the surge of patients.
What role does nurse triage play in preventing unnecessary emergency department visits and supporting health care value?
Conduit Leader, Dusti Browning, Featured in Patient Safety & Quality Healthcare (PSQH)
Dusti Browning, vice president of growth and client solutions at Conduit Health Partners, was featured in an article on Patient Safety & Quality Healthcare (PSQH) about “‘Tripledemic’ Reveals Critical Need for Better Patient Triage and Transfer Services.”
Conduit Gives Back to the Community
At Conduit Health Partners, we are passionate about giving back to the community and serving others. At Christmas, Conduit leaders and associates fostered children at the Bair Foundation Child and Family Ministries.
We thank our associates for their dedication to helping others in every area of their lives – professionally and personally.
Improve Health and Satisfaction with Patient Transfer Solutions
No one can deny that the COVID-19 pandemic put unprecedented strain on the health care system. In its wake came the current “triple-demic” of COVID, flu and RSV, coupled with a severe nursing shortage. Added to these strains, hospitals face a decrease in licensed beds, shrinking margins and supply chain issues.
Meanwhile, patient transfer processes can disrupt your emergency department’s (ED) efficiency. Your ED doctors and nurses work tirelessly to help patients but are often distracted by managing transfers. A lack of available beds, delayed acceptance from neighboring facilities and limited transportation options often leave patients waiting hours for care.
Conduit Health Partners Brings Patient Transfer Center to Watertown Regional Medical Center
Conduit’s team will connect patients to the right care 24/7
Cincinnati, Ohio and Watertown, Wis. (Jan. 16, 2023) — Conduit Health Partners, a health care solutions company that connects patients to the care they need, when they need it, will collaborate with Watertown Regional Medical Center (WRMC) to maximize efficiency and promote ease of access,
Conduit Health Partners and Unity Care NW Offer Nurse Triage Services to FQHC Residents in Washington State
Conduit’s solution to address Unity Care NW staffing shortages, streamline patient care, relieve on-call teams
CINCINNATI, Ohio – Unity Care NW (UCNW) is launching a 24/7 nurse triage service in collaboration with Conduit Health Partners for residents of northwest Washington communities serviced by a Federally Qualified Health Center (FQHC).
What to Look for When Choosing a Hospital at Home Virtual Nursing Partner?
Though Hospital at Home programs have been around for years, the COVID-19 pandemic accelerated their adoption across the country to help ensure continuity of care amid rising infection rates. Since then, they’ve remained a valuable and effective option for patient care, improving patient outcomes and engagement.
Why Choose a Centralized Patient Transfer System
Managing patient transfers is complex, challenging and potentially inefficient. It can be time-consuming and difficult to measure the effectiveness of your transfer processes. If you can’t see potential problems, you can’t make improvements. Learn why you should choose a centralized patient transfer system today.
NEWS & ARTICLES
Patient transfer center
Expedite Patient Transfers with Streamlined Care Coordination
When it comes to patient transfers, effective communication and timely care coordination are important to ensure patients receive the care they need, when and where they need it. However, many hospitals and hospital systems lack the inhouse resources, operational capacity, and expertise to implement an optimal patient transfer process. This can result in precious time and resources spent contacting dozens of providers to find the most appropriate place for a patient’s care.
5 Benefits of Outsourcing Patient Transfer Services
Outsourcing functions like patient transfer services can help providers save money and streamline operations, allowing them to focus on their most critical role: providing high-quality patient care. Organizations that partner with an experienced company such as Conduit Health Partners can see immediate benefits to their patient transfers, which in turn support long-term retention and growth
Happy Nurses Week
Enjoy this short video we created to celebrate all the fabulous nurses out there. We appreciate the work you do to improve the health care and lives of the people we serve.
Meet Sr. Doris Gottemoeller
In honor of International Women’s Month, we are proud to honor Sr. Doris Gottemoeller.
Sr. Doris is a member of the Conduit Health Partners and Bon Secours Mercy Health board of directors and vice-chair of Bon Secours Mercy Ministries. In her 61 years of religious life, she has served universities, health systems, seminaries and high schools.
Access Center a Key Tool in COVID-19 Response
Through the Health Collaborative, Cincinnati-area health care systems collaborated closely and tirelessly to coordinate a COVID-19 response. The goal was to ensure their ability to deliver the best possible evidence-based care for area residents.
How Conduit Health Partners Has Distinctly Positioned Themselves, Pivoted Quickly During a Pandemic and Responded to Health System Needs for their Communities
Cheryl Dalton-Norman shared insights into how health systems could better anticipate patient flow and support front-line providers amid the COVID-19 crisis.
24-7 nurse triage
The Growing Trend of Outsourcing in Health Care
In the ever-evolving health care landscape, hospitals are increasingly turning to outsourcing as a strategic move to optimize operations, enhance patient care and achieve financial sustainability. In a Managed Healthcare Executive article, Cheryl Dalton-Norman, president of Conduit Health Partners, shares her expertise on embracing outsourcing for enhanced patient care and operational excellence.
Revolutionizing Rural Health Outcomes: The Impact of Nurse-First Triage
In health care, innovation isn’t confined to high-tech cities and urban hubs. The transformative power of modern medical approaches is reaching even the remotest corners of our society, and one such advancement that’s making waves is Conduit’s Nurse-First Triage. In an interview with Kevin Price on the Price of Business Show, Cheryl Dalton-Norman, president of Conduit, shares Conduit’s approach to changing the game for rural health outcomes, bridging the gap between limited resources and quality care.
Revolutionizing Health Care Delivery and Patient Care
The COVID-19 pandemic shed light on the critical challenges hospitals face when it comes to transferring patients to facilities that can provide a higher level of care. However, this issue existed long before the pandemic. Cheryl Dalton-Norman, president of Conduit Health Partners, recognized this problem and set out to solve it back in 2017. Her nurse-first triage and transfer service aimed to streamline patient transfers and ensure timely access to appropriate care.
Providing FQHCs with Nurse Triage Services
At Conduit Health Partners, we’re proud to partner with Federally Qualified Health Centers (FQHCs) to help improve access to care for their patient population.
How to Position your Health System for the Future
In an article with MedCity News, “Key to Health System Success: An Entrepreneurial Mindset,” Cheryl Dalton-Norman, Conduit President, shares that incorporating elements of risk that complement a health system’s vision, health care leaders can drive a sustainable growth strategy that benefits patients and staff and better positions the organization for the future.
Working together to transform care
Medical Mutual, Conduit and DispatchHealth are at the forefront of transforming health care. Medical Mutual identified a need in its member population and brought together innovative companies in the health care space to help achieve their goals. Working together, these three organizations have positively impacted the Medical Mutual member population.
patient outreach and engagement