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Bridging the Health Care Accessibility Gap: Insights from Cheryl Dalton-Norman on the LifeBlood Podcast

In a recent episode of the LifeBlood podcast, Cheryl Dalton-Norman, president of Conduit Health Partners, discussed the critical issues impacting health care accessibility and outcomes today. With her background in health care, Cheryl shared insights on why health care access remains a significant challenge and how innovative approaches can help bridge the gap between patients and providers.

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Why Nurse-First Triage Matters: The Key to Patient Safety and Satisfaction

In health care, the first point of contact is critical. When patients call for clinical advice, especially in urgent or uncertain situations, they need timely, expert guidance. Nurse-first triage models stand out because they place clinically trained professionals—nurses—at the forefront of this process. This approach not only improves patient satisfaction but also ensures safer and more effective care decisions.

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Transfer Center

Combating Network Leakage: The Benefits of Outsourcing a Transfer Center

Network leakage is a significant challenge for health care systems, impacting both patient care continuity and financial stability. When patients seek care outside their designated network, it disrupts service delivery and results in substantial revenue loss.  Addressing this issue is critical for health systems to deliver high-quality care and ensure the financial health of the organization.

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