Hospital readmissions are a persistent challenge for health systems across the country. Nearly one in five Medicare patients is readmitted within 30 days of discharge, costing the healthcare system billions of dollars each year. Beyond the financial burden, readmissions impact patient outcomes, contribute to overcrowding in hospitals, and can lead to penalties for health systems under the Hospital Readmissions Reduction Program (HRRP).

Provider burnout remains a pressing issue for health systems, impacting not only clinicians but also the quality of care patients receive. A 2023 survey by the American Medical Association found that 48.2% of physicians experienced at least one symptom of burnout, with more than half attributing it to a lack of support staff and excessive administrative tasks.