In urgent medical situations like stroke, fast and efficient patient transfers can be the difference between life and lasting disability. Conduit Health Partners, through its transfer center services, plays a crucial role in expediting these critical moves.
Such was the case at Mercy Health – Kings Mills Hospital in Cincinnati, Ohio when a patient arrived presenting stroke symptoms.
In a recent episode of the LifeBlood podcast, Cheryl Dalton-Norman, president of Conduit Health Partners, discussed the critical issues impacting health care accessibility and outcomes today. With her background in health care, Cheryl shared insights on why health care access remains a significant challenge and how innovative approaches can help bridge the gap between patients and providers.
In health care, the first point of contact is critical. When patients call for clinical advice, especially in urgent or uncertain situations, they need timely, expert guidance. Nurse-first triage models stand out because they place clinically trained professionals—nurses—at the forefront of this process. This approach not only improves patient satisfaction but also ensures safer and more effective care decisions.
Transforming patient care and access by partnering with health systems to streamline patient navigation is our passion at Conduit Health Partners. In an interview with Pulse 2.0, Cheryl Dalton-Norman, president of Conduit Health Partners, shared her career journey, Conduit’s milestones and our future vision.
Cheryl’s Career Journey
With a career deeply rooted in nursing and leadership,
Patient safety and streamlined operations are critical for any medical group, but achieving this balance can be challenging. This is where Conduit Health Partners’ nurse-first triage solution becomes invaluable. Take Kenosha Community Health Center (KCHC) as an example—a Federally Qualified Health Center (FQHC) that turned to Conduit to address critical gaps in their patient care process.
A patient transfer center can play a pivotal role in optimizing patient flow and enhancing outcomes across your health system. However, implementing such a system requires careful planning, strategic execution, and an emphasis on change management. This article outlines the top strategies healthcare leaders can employ to successfully integrate a patient transfer center,
In a recent interview with RamaOnHealthcare, Dominique Wells, chief operating officer at Conduit Health Partners, shares insights on improving patient care through strategic innovations. With a rich background in nursing and health care technology, Dominique now leads Conduit’s efforts in providing nurse-first triage,
Health care consumers are weary of long waits and care encounters that feel rushed and impersonal, leading to patient burnout as many forgo needed care to avoid poor experiences and high costs. This impacts patient access, outcomes and health equity, compelling health care organizations to find solutions to alleviate these challenges.
Network leakage is a significant challenge for health care systems, impacting both patient care continuity and financial stability. When patients seek care outside their designated network, it disrupts service delivery and results in substantial revenue loss. Addressing this issue is critical for health systems to deliver high-quality care and ensure the financial health of the organization.
Health plans are increasingly recognizing the importance of helping members navigate their health. With options ranging from telehealth to urgent care to emergency department visits, members often need guidance to make the right care choices. Nurse-first triage solutions can serve as a win-win for health plans, offering a tool to improve health outcomes for their members while decreasing overall health care costs for their organization.
