How Outsourcing Transfer Processes Helps Keep Nurses at the Bedside, Not the Phone

Nurse Checking on a Patient

Health care executives are all too familiar with the ongoing challenge of staffing shortages and the pressure to improve operational efficiency. It’s critical to ensure that nurses are working at the highest level of their expertise. However, many nurses find themselves weighed down by administrative tasks like managing patient transfers, which detracts from their core role of providing direct patient care. Outsourcing transfer processes can help address these challenges, driving both operational efficiency and better nurse retention.  » Read more about: How Outsourcing Transfer Processes Helps Keep Nurses at the Bedside, Not the Phone  »

The Power of Outsourced Patient Transfer Services to Speed Care, Strengthen Revenue and Increase Patient Retention and Acquisition

Approximately 5.5 million emergency department (ED) patients and inpatients are transferred between hospitals each year.  An efficient, reliable patient transfer process is a critical aspect of optimal care delivery and operations.

Unfortunately, a perfect storm of converging issues is creating an unacceptable patient transfer scenario in U.S. hospitals. Ongoing staffing shortages and turnover result in resource challenges, which in turn contribute to burnout for the remaining staff resulting in a perpetual cycle.  » Read more about: The Power of Outsourced Patient Transfer Services to Speed Care, Strengthen Revenue and Increase Patient Retention and Acquisition  »

How Nurse-First Triage Helps Reduce Provider Burnout

Provider burnout remains a pressing issue for health systems, impacting not only clinicians but also the quality of care patients receive. A 2023 survey by the American Medical Association found that 48.2% of physicians experienced at least one symptom of burnout, with more than half attributing it to a lack of support staff and excessive administrative tasks. Long hours, constant patient calls, and growing documentation requirements make it increasingly difficult for providers to maintain a healthy work-life balance.  » Read more about: How Nurse-First Triage Helps Reduce Provider Burnout  »

Increasing Access to Care Through Nurse-First Triage: A Partnership Between Hopscotch Primary Care and Conduit Health Partners

In rural communities, access to timely health care remains a persistent challenge. Hopscotch Primary Care, committed to delivering high-quality care to seniors in these areas, has built a proactive, value-based care model.

However, before partnering with Conduit Health Partners, Hopscotch relied on varying after-hours processes across practices which put a heavy burden on the individual providers. This approach left providers burned out and highlighted the urgent need for a partner to deliver after-hours clinical support while alleviating the administrative strain on their teams.  » Read more about: Increasing Access to Care Through Nurse-First Triage: A Partnership Between Hopscotch Primary Care and Conduit Health Partners  »

Leading with Purpose and Empowering Teams: Spotlight on Hannah Hardy

At Conduit Health Partners, our success is driven by dedicated associates who support their teams and ensure seamless patient care. Meet Hannah Hardy BSN, RN, Supervisor Line Lead at Conduit, whose leadership and passion for empowering others make a difference every day.

A Leader in Patient Transfers

Since joining Conduit in May 2021, Hannah has played a key role in overseeing a team of nurses, managing schedules, and ensuring top-notch performance within the Transfer Center. With a career background involving a role at Bon Secours Mercy Health since 2016,  » Read more about: Leading with Purpose and Empowering Teams: Spotlight on Hannah Hardy  »

Building Connections and Expanding Impact: Spotlight on Evan LaHote

Driving Sales Enablement at Conduit

As the program manager of sales enablement at Conduit Health Partners, Evan LaHote ensures the alignment and optimization of technology for Sales, Marketing and Account Management. His role also extends to initial client outreach, bringing in new potential business opportunities for Conduit.

Evan joined Conduit in December 2021 as the learning and development manager and transitioned to his current role in September 2024. His dedication to the organization and passion for its mission inspired him to step into this role,  » Read more about: Building Connections and Expanding Impact: Spotlight on Evan LaHote  »

Learn How Technology and Outsourcing Can Empower Nurses and Improve Patient Care

Conduit Predicts Continuation of Labor Shortages in 2025.

As the health care industry braces for another year of challenges and innovation, workforce shortages remain a critical concern. According to Cheryl Dalton-Norman, president of Conduit Health Partners, the solution lies in leveraging technology and rethinking workflows.

In an article with Healthcare IT Today, Cheryl highlights the urgency of addressing nurse burnout and staffing gaps by leveraging technology and strategic outsourcing.  » Read more about: Learn How Technology and Outsourcing Can Empower Nurses and Improve Patient Care  »

The Health Care Topics that Topped the News in 2024

Newspaper headlines all dealing with health and medical issues

As we set our sights on 2025, let’s take a moment to look back at the major stories that shaped health care in 2024. With AI making waves across the industry, we thought it only fitting to turn to the very technology that’s been making headlines for insight into the health care topics that topped the year. From advancements in artificial intelligence to ongoing challenges like workforce burnout and health equity, here are the key stories that defined 2024:

Rising Popularity of GLP-1 Medications

GLP-1 drugs,  » Read more about: The Health Care Topics that Topped the News in 2024  »

Embracing the Hybrid Workforce Model: A Solution to Nursing Burnout

With nurse burnout on the rise, health care organizations need fresh strategies to support and retain these essential workers.

Dusti Browning, VP of Growth and Client Solutions at Conduit Health Partners, details in an article with Employee Benefit News the promising approach of adopting a hybrid workforce model that allows nurses to split their duties between virtual and bedside care. This model offers flexibility and autonomy, which are crucial for maintaining morale and job satisfaction in nursing.  » Read more about: Embracing the Hybrid Workforce Model: A Solution to Nursing Burnout  »

AI-Enhanced Transfer Services: Increasing Efficiency and Speed for Critical Patient Transfers

Cathlab in modern hospital

In urgent medical situations like stroke, fast and efficient patient transfers can be the difference between life and lasting disability. Conduit Health Partners, through its transfer center services, plays a crucial role in expediting these critical moves.

Such was the case at Mercy Health – Kings Mills Hospital in Cincinnati, Ohio when a patient arrived presenting stroke symptoms. 

Conduit’s role began even before Mercy Health – Kings Mills formally requested the transfer. Thanks to AI-assisted communication implemented within Mercy Health and leveraged by Conduit,  » Read more about: AI-Enhanced Transfer Services: Increasing Efficiency and Speed for Critical Patient Transfers  »

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