In a recent episode of the LifeBlood podcast, Cheryl Dalton-Norman, president of Conduit Health Partners, discussed the critical issues impacting health care accessibility and outcomes today. With her background in health care, Cheryl shared insights on why health care access remains a significant challenge and how innovative approaches can help bridge the gap between patients and providers.
Many of us face a common experience when navigating health care: feeling overwhelmed by the intricate web of systems, forms, appointments and insurance details. This frustration is only amplified when someone is already unwell, stressed or anxious. In the podcast, Cheryl described how this combination—complexity, illness, and anxiety—often leads to a frustrating experience for patients.
Becoming Informed Health Care Consumers
Cheryl underscored the importance of empowering patients to become better consumers of health care. In a time where health care costs are rising and choices are vast yet sometimes confusing, she advocates for educating patients about their options and helping them understand what good health care should look like. By providing patients with the tools and knowledge they need, individuals can make informed decisions that align with their health goals and preferences.
The Bridge Between Patients and Providers
Cheryl also shared her perspective on how technology is transforming health care, particularly in bridging the gap between providers and patients. Technology not only enhances communication but also improves efficiency and access. For instance, telehealth and virtual nursing models are enabling patients to receive timely care from the comfort of their homes, helping to overcome geographical barriers and making health care more inclusive and accessible.
The Consistent Challenge of Health Care Access
While health care needs are universal, access is not. Disparities arise due to factors like geographic location, financial resources, and technological availability. Cheryl emphasized the need for scalable, adaptable solutions that address these disparities and meet diverse patient needs, ensuring that no one is left without care
Why Better Health Care Accessibility Matters
Ultimately, Cheryl’s conversation on LifeBlood Podcast emphasizes the critical need for a health care system that prioritizes accessibility, patient education and empathetic support. By focusing on these areas, health care providers can create a more inclusive system, empowering patients to take control of their health journeys and promoting better health outcomes for all.
