Merging organizations, growth, and innovation in a COVID-19 world

Check out Becker’s Healthcare podcast featuring Dominique Wells, chief operating officer, and Kari Beam, chief strategy officer. The duo discusses merging organizations, growth, and innovation in a COVID-19 world.

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Why Nurse-First Triage Matters: The Key to Patient Safety and Satisfaction

In health care, the first point of contact is critical. When patients call for clinical advice, especially in urgent or uncertain situations, they need timely, expert guidance. Nurse-first triage models stand out because they place clinically trained professionals—nurses—at the forefront of this process. This approach not only improves patient satisfaction but also ensures safer and more effective care decisions.

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